Welcome to Portola Bridge Creek

Miriam Culp

Stars: 5

I just want to thank James for doing his best in helping out in every way possible. James is caring and understanding. When James is aware of a situation he makes sure it is taken care of to this best way possible. Maintenance and the rest of the Portola Bridge Creek Staff does a great job as well thank you for all that everyone does.

Mar 27, 2024

Deek Penz

Stars: 5

I moved into bridge creek in 2013 and my experience has been ok since I’ve seen this place go through many managers I would like to thank celenea .m, Lorna. M, and manager James Hendon for understanding and realizing the time I spent here and for help supporting a proper next step. Thank you

Mar 26, 2024

Miriam C.

Stars: 5

James is a great Manager and cares about his job. He is very helpful and caring. Thank you for everything everyone does at Portola Bridge Creek.

Mar 23, 2024

Michael Duke

Stars: 5

I've been here 4 years for the very most part it's been pretty easy going without any problems. The current office staff is a big part of that. I had a couple minor issues in the past, different office then. Celenea,Larna and James have always been there and go the extra mile to make sure communication has come to understanding. Their patients, very patient. Much appreciated. Big Thank you to them. Maintenance, same thing, always in the time frame given which is actually not much at all, I haven't had any problems with the apartment. You have to get in line if you want a garage. If there is anything negative about this place and it's only been for about a couple of months is the garbage situation. Not cool at all. It not the residents, its outside sources. I'm sure that will get taken care soon. I was happy to get I to a place and I've been better off for being here. Thank you very much ladies and you too James!

Mar 11, 2024

Cole Brown

Stars: 5

Amazing place to be. Such a kind environment with wonderful staff.

Mar 11, 2024

Nicole Smith

Stars: 5

I have to say that Sara went above and beyond her duty to help with our apartment! Sara ended up helping with a ceiling fan that was broken. She took it apart and cleaned it - made it look brand new! She didn't stop there! She also took apart our dryer, literally, cleaned it out from the inside and then blew it out so it would dry faster. I wish all apartment complexes had her and her work ethic. Thank you so much Sara for all of your hard work and kindness -- you are an real asset to this facility! :) James, Celena & Lorna are equally awesome! Thanks guys!

Feb 16, 2024

Tiffany deRosier

Stars: 5

Management is amazing! Answered all of my (many) questions and made my experience 10 stars!🌟 Super grateful for Celenea. She had so much patience with me as I kept wavering on what apartment I wanted to get. Really, really appreciative. Thank you!

Nov 18, 2023

Diane Maine

Stars: 5

I am a bridge creek resident and had recently contacted the maintenance team about service on our closet door. After leaving a message, the maintenance team showed up within 20 minutes to fix the door and took care of it within minutes, too. I am so impressed!!! I’ve never rented in a complex where there has been this level of service. Thank you so much!!

Nov 17, 2023

Donny H.

Stars: 4

I got to say a year ago this apartment complex was not doing so hot The lady that worked in the office as a manager was awful rude condescending uncaring...

Nov 08, 2023

Jaden Speakman

Stars: 5

I am a current attendance here and I'd just like to say how amazing and beyond the workers here are! While I'm away from home to go work in portland, they went out of their way to make sure my appliances I thought I'd forgotten to turn was turned off and was overall very friendly! They communicated with me very well and made sure my apartment was safe! Thank you again for the good living experience

Oct 27, 2023

nicole whitmore

Stars: 5

My experience with the leasing office here was amazing! To say James Hendon went above and beyond in order to help us navigate a lease is a grievous understatement. Stayed late, did video calls, adjusted his schedule to fit our limited availability, and worked hard to get the numbers in our favor. Treated us like we were welcomed guests doing him a favor. When in fact we were the lucky ones, he was gracious, professional & exceptional in the way he walked us through the whole process.

Jul 28, 2023

Tanya Stineford

Stars: 5

I came recently to view a property and I was not disappointed! James, Lorna, and Adrian were beyond helpful. James was very patient and answered any questions I had. The property is well kept up on, and has a very great and welcoming atmosphere! Overall happy with the service I received.

Mar 30, 2023

Mary Tiffany

Stars: 5

We have lived here several months now. Other than a few small issues, normal living in a large complex, we have had a great experience. Office staff is always quick to respond, the apartment is in great shape and we love the area. We definitely recommend!

Feb 22, 2023

Robert Matson

Stars: 5

Staff is great

Oct 20, 2022

Hailey Knoblaugh

Stars: 5

The maintenance men here are super friendly and always helpful! I had my dryer break and they were on top of it for fixing it (and then the time came replacing it) and very nice the whole time! :))

Sep 09, 2022

Jamie Walker

Stars: 5

when I was down and out and thought I would never have hope again I called one more place to see if anyone would help, then I got this voice on the phone that was so nice and kind and willing to work with me every which way possible her name is Charlette she is the one and everybody else that's in the front office that made it happen for me and my husband to find a home to live in again as you look at the website it will explain it all these are wonder kind people here to me and Charlette you make me so happy again to find that there is still wonderful people out there willing to go up and over to help them out just to get into a place to live and back on their feet again, but to the complainers that have written in saying this place is bad "ITS AN APARTMENT" nobody is perfect but I know patience is a virtue and it does come true if you just let it happen, Charlette you will always have a warm heart from me if you need anything I'm there to make sure I help you

May 30, 2022

Shana Jenkins

Stars: 5

I'm a housing navigator and recently worked with this complex to place a family. Charlotte and Adrienne were both incredibly helpful and made every step of the process as easy as possible. The family is incredibly happy with their new home!

May 28, 2022

Sonja Stubbs

Stars: 5

Our electricity went out 2 days before Christmas and we went to the maintenance guys and they were at our apartment with in an hour. They were fast to fix the problem. We never have any issues getting help from them. There always pleasant and helpful.

Dec 28, 2021

Juan Huerta

Stars: 5

Just moved here a couple of weeks ago. The apartment complex is rather nice and has many local amenities nearby. We also really like the fact that it’s just under a five minute drive from the I-205. I’d like to give Charlotte a big thank you for being so helpful with our move, she is courteous, profesional and always responds in a timely manner. I’d also like to give a shout out to Kyle. You can always find him with a smile on his face and ready to help. Always helpful and insightful when it comes to issues or concerns with maintenance.

Nov 24, 2021

Gail Cirac

Stars: 5

Rented us a filthy, nasty, moldy, dirty apt. Inside smokers everywhere. Obnoxious neighbors. So glad we got out. We have beautiful modern townhouse for only couple hundred more a month. 4 bedroom, three baths, garage, Quiet neighborhood. No crime. Front, back yards.

Apr 29, 2021

Sammie Lepinski

Stars: 5

Moved in last Friday and there was a couple minor issues but the maintenance came and fixed any problems the same day I called them. The management was very welcoming and very helpful with the whole move in process, and continues to follow up on how things are going. I would recommend this complex

Feb 25, 2021

Brenda H

Stars: 5

I just wanted to say Thank You for having the best maintenance team I've ever encountered. They're always so polite and accommodating. I've had two issues with my washing machine and the response time was next day service. Service always with a smile too. One other issue was the apartment above me had a broken pipe that came through my kitchen light and flooded my kitchen. They responded within minutes and again couldn't have been more accommodating. He even offered to clean the mess it made.

Feb 23, 2021

Christine Colby

Stars: 5

These apartments are pretty good!! They have events for the people who live here almost every month & they have been working with us on rent since the covid19. I recommend this apartment complex!!

Jan 07, 2021

Jennifer Leal

Stars: 5

Nov 21, 2020

Jaden

Stars: 5

The staff is super nice! Sabrina was super friendly and toured us last minute. She made such a great impression we couldn’t help but want to move in! We love our apartment!

Oct 14, 2020

susan eldridge

Stars: 5

Not the fanciest of apartments, but that wasn't what I was looking for. I lived here for 7.5 years and though the ownership changed several times, they were always super friendly, quick to do repairs, and my experience was a positive one.

Sep 10, 2020

Lexi Sauer

Stars: 5

We just moved in and had some maintenance problems, but thankfully they were extremely efficient and helpful through it. Sabrina has been an enormous help and has gone above and beyond.

Aug 19, 2020

Nicole Webb

Stars: 5

Sabrina in the leasing office is AMAZING!!! She is very attentive and patient. I have been here for a year and havent had any issues.

Jul 27, 2020

Teeta Norman

Stars: 4

We just got accepted into a 2 bedroom apartment so this review is only about Sabrina in the front office. She was super friendly and welcoming! She had answers to my million questions at the walk thru and was very responsive via email and phone! I appreciate that kind of service and look forward to living here!

May 21, 2020

Alyssa lucas

Stars: 4

They changed management, and got rid of pam.

May 06, 2020

Tom Sawyer

Stars: 4

Things have gotten a lot better since new management has taken over. The office and maintenance staff work hard to make everyone happy and it shows. Only 4 stars because of the cost of renting and leaving room for improvement! Pretty satisfied with living here.

Mar 07, 2020

Isaac

Stars: 5

The Office staff got real shitty after the new owners took over everything Sara Jones said is true. However the matinence staff have gotten better but the communication between the office and matinence is complete shit. The matinence staff go out of thier way to help and take care of things but it took us more than 3 times over 4 months going to the office to get our stove, dishwasher and carpet fixed. They would schedual half our repairs for the apt below us and next to us who didnt need them. Everytime I've had to deal with the new office staff I've been talked down to, and treated like I'm an idiot.

Jan 29, 2020

Emily Ruthruff

Stars: 5

Aug 21, 2019

Joel Rothberg

Stars: 5

Aug 02, 2019

Sylvia Mendiola

Stars: 5

Thank you Pam and staff for being kind and helpful. It was a nice, peaceful experience for a little over a year. Stay blessed my friend...

Jul 25, 2019

Theresa Cavasos

Stars: 5

Maintenance came right away and accessed the problem and fixed it. Thank you

Jul 13, 2019

Justin Mull

Stars: 4

Pam made this place more like a great home. My wife loved her. Yall better be nice to her. Yall better keep her as long as you guys can. Through everything Pam is the main reason why we loved it so much. In case you didn't get the message by now we love pam and our apartment as well.

Apr 11, 2019

Rashad Adams

Stars: 5

Instantly felt at home, such a nice unit & great staff. All around pleasant experience this far!

Feb 25, 2019

Wendy Kenny

Stars: 4

Nice place to live. Lots of ammenities. Mgmt staff are awesome!

Feb 07, 2019

Erika Izaguirre

Stars: 4

Feb 06, 2019

Sara Jones

Stars: 4

(2014)This place definitely needs updated reviews. This complex is by far one of the better places I have lived. Office staff for the most part are great and take care of any issues that arise. Everyone has off days. Apartments are larger than most. Reasonable rent.Pet friendly and they work with you on your rent/deposits etc. The negatives: The W/S/G seems to go up every month. Fitness center is in need of updated machines that work. Laundry mat needs working machines; a third of em are not working and the business center has not worked since I moved in 6 months ago. Small parking spaces and not enough parking. Only TV service I am able to get is Comcast due to the location of apartment. (2016)Update: after being here almost 2 years, I have learned that it has new management, repainted but didn't fix the issues. Always trying to improve looks of apartments at tenants cost. They do not deal with complaints about neighbors(mainly because theres not much they can do). Even though they have breed restrictions, I have seen every single breed on the list. I personally like all breeds but I wish they would put their animal on a leash. The office doesnt enforce that either. The dog run gates are broken and have been for some time. The dog run is full of poop because owners do not pick up after their animals. They still have an issue with the homeless camp across the street getting into the compactor.they keep raising rent. Walls are thin. (2019)Update #3: New owners & new maintenance. : ( Remodel going on in the office( getting game room/ exercise room ) .New dog park!! and the old one is still here and open. New fire pit and bench swings and bbq station in the quart yard!!! parking still is an issue and is getting worse. Homeless camp is gone because more apartments are being built. Still can here everything from the neighbor above me ( wish they'd install insulation between the levels). I'm able to hear people run up the stairs because it shakes everything on my walls. Theres not as much dog doodoo not being picked up but it's still pretty bad. Rent is a bit spendy.

Feb 05, 2019

Sara Jones

Stars: 4

(2014)This place definitely needs updated reviews. This complex is by far one of the better places I have lived. Office staff for the most part are great and take care of any issues that arise. Everyone has off days. Apartments are larger than most. Reasonable rent.Pet friendly and they work with you on your rent/deposits etc. The negatives: The W/S/G seems to go up every month. Fitness center is in need of updated machines that work. Laundry mat needs working machines; a third of em are not working and the business center has not worked since I moved in 6 months ago. Small parking spaces and not enough parking. Only TV service I am able to get is Comcast due to the location of apartment. (2016)Update: after being here almost 2 years, I have learned that it has new management, repainted but didn't fix the issues. Always trying to improve looks of apartments at tenants cost. They do not deal with complaints about neighbors(mainly because theres not much they can do). Even though they have breed restrictions, I have seen every single breed on the list. I personally like all breeds but I wish they would put their animal on a leash. The office doesnt enforce that either. The dog run gates are broken and have been for some time. The dog run is full of poop because owners do not pick up after their animals. They still have an issue with the homeless camp across the street getting into the compactor.they keep raising rent. Walls are thin. (2019)Update #3: New owners & new maintenance. : ( Remodel going on in the office( getting game room/ exercise room ) .New dog park!! and the old one is still here and open. New fire pit and bench swings and bbq station in the quart yard!!! parking still is an issue and is getting worse. Homeless camp is gone because more apartments are being built. Still can here everything from the neighbor above me ( wish they'd install insulation between the levels). I'm able to hear people run up the stairs because it shakes everything on my walls. Theres not as much dog doodoo not being picked up but it's still pretty bad. Rent is a bit spendy.

Feb 05, 2019

Algam Berishev

Stars: 5

Feb 04, 2019

Yoyo M

Stars: 5

Jan 11, 2019

Lori DeVaney

Stars: 5

Even at the most busy times, and even when I say it's not a rush job, little things I request to be fixed that I cannot fix myself are always done quick and with a smile. Greatly appreciated. Thank you.

Nov 16, 2018

Juan De La Cruz

Stars: 4

Nov 16, 2018

kelly dunn

Stars: 5

I am updating this Since AMC management has taken over at Bridge Creek, they have really stepped up their game. If there's an issue, the office or maintenance takes care of it immediately. I fell down the stairs and one of the maintenance men helped me walk to my car and carry my things. That's not in their job description but he helped me anyway. I am moving, but only because I found an apartment with a better commute to work, otherwise I would continue to live there. I will miss Pam in the office and each of the maintenance workers that have always been so helpful.

Aug 25, 2018

Hector Sanchez

Stars: 5

Aug 02, 2018

Mark Rothermel

Stars: 4

Kitchen sink clogged and disposal jammed, called and took 2 days to get 10 minute fix.

Aug 01, 2018

Wendy L.

Stars: 5

I love my apartment home here at Bridge Creek. Management & Maintenance staff are very sweet. Grounds & pool are very nice. Price is reasonable compared to...

Jul 14, 2018

Fortino Jarquin

Stars: 5

Jun 25, 2018

Edward Cook

Stars: 5

Jun 11, 2018

Krystal Lewis

Stars: 5

Just getting moved in, staff in the office are good and helpful. Maintenance was on top of getting the initial apartment issues addressed and taken care of. I really enjoy renting from the management company and have had no bad experiences yet. Previously rented from the sister complex and was very pleased with the service. The only downside is the leasing team states this is a no smoking complex but we are exposed to our neighbors smoke around us.

Jun 01, 2018

Brianna Hernandez

Stars: 5

May 29, 2018

Omar Orduna

Stars: 5

Apr 26, 2018

Trent Heffern

Stars: 5

This review is just for the maintenance team. I'm a current resident and had an issue with the garbage disposal. It froze up and was starting to stink. Put in a service request and within the hour Marcus and Wayne showed up and replaced it quickly. They were both very nice and friendly and very helpful. This was the first issue I've had with my apartment

Apr 21, 2018

Theodore Welbourn

Stars: 5

Bridge Creek has a very good staff that is a great help at getting you on the right track

Apr 08, 2018

Kaitlyn Acevedo

Stars: 4

Apr 07, 2018

Shawn Avery

Stars: 5

Apr 06, 2018

Andrea Reveles

Stars: 5

Dec 31, 2017

Carly Samuel

Stars: 4

Great, quiet, clean, friendly place to live.

Nov 28, 2017

Jennifer Kravitz

Stars: 4

Nov 28, 2017

Emie Vlogs

Stars: 5

Oct 31, 2017

Kiley Womack

Stars: 5

Sep 22, 2017

Elle L

Stars: 4

The office staff are always helpful and kind, and we enjoy the holiday parties they host. I have a hard time understanding the maintenance person (and I think he might have a hard time understanding me as well). I am a little disappointed in the tenants that don't follow rules and wish there was a way to enforce them better, but I understand it's not always easy- you can't watch every one all the time. It would be nice to have a dog area again, maybe with a camera to deter pet owners from not cleaning up after their animals.

Apr 01, 2017

Andrew Karn

Stars: 4

I've gotten what I paid for, I have not been disappointed. The only crazy thing I've seen is that my neighbor continues to steal one of my other neighbors paid parking and I just feel bad for her.

Feb 03, 2017

Raquel Amiotte

Stars: 4

We have enjoyed living at Bridge Creek Apartments. It is pretty quiet and we have had no issues with other residents and the office staff is incredibly friendly. My only issue is with the after hour maintenance hotline. We had flooding in our bathrooms (water was coming up out of the shower drain and flooding the bathroom and toilets) and there was major miscommunication between the hotline agent and the on-call maintenance. Which led to us not being able to use either bathroom for the rest of the night and most of the next day. The maintenance guys are great though!

Feb 01, 2017

User Account

Stars: 5

Nov 28, 2016

Jake Dudleston

Stars: 5

Oct 13, 2016

Faith Henkel

Stars: 4

I haven't had any issues with the management. Pam is very kind. Now the people/ kids that live here are another story unfortunately, kids are unattended 100 percent of the time... stairs are pretty wiggly.. parking sucks... there is an apt with 2 big lab mixes that take their dogs to the little off leash dog area to poop and the never clean up after them so can't use that area either... I guess the only thing I like about this complex is the managers don't bother you unless they need to ...

Aug 08, 2016

Kenzie Elyse

Stars: 4

May 27, 2016

Karen Smith

Stars: 4

I have lived in these apartments for 17yrs. A lot has happened in that time and I think the owners and the managers are currently trying to make this a nice community to choose to live in. The apartment grounds are inviting and the current owners and Management are working on the entire complex go provide upgrades where needed. It is a big job and time and patience are the key to all the nice new things coming our way.

Jan 08, 2015