The office staff are always helpful and kind, and we enjoy the holiday parties they host. I have a hard time understanding the maintenance person (and I think he might have a hard time understanding me as well). I am a little disappointed in the tenants that don't follow rules and wish there was a way to enforce them better, but I understand it's not always easy- you can't watch every one all the time. It would be nice to have a dog area again, maybe with a camera to deter pet owners from not cleaning up after their animals.